Customer Service Representative (Part-Time) - Night Shift Job at XPO Logistics, Salem, IL

c1ZIVEVFc21TazdMN3VxL1NrRTBSQWZwdHc9PQ==
  • XPO Logistics
  • Salem, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

RCG Moody International Limited c/- Intertek

Caleb Brett - Petroleum Inspector Job at RCG Moody International Limited c/- Intertek

 ...Caleb Brett - Petroleum Inspector - Pittsburgh, Pennsylvania Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of quality and safety solutions to many of the world's leading brands and companies, is actively seeking a Petroleum Inspector to... 

Porter W Yett

Truck Driver Job at Porter W Yett

 ...Position Overview: Truck Drivers are responsible for transporting goods from one location...  .... Employees regularly work on and near heavy equipment and moving machinery....  ...Experience: Three (3) more years of heavy haul truck driving experience. Travel:... 

MedPro Healthcare Staffing

Travel Nurse RN - Cardiac Cath Lab - $2,605 per week Job at MedPro Healthcare Staffing

 ...MedPro Healthcare Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Boone, North Carolina. Job Description & Requirements ~ Specialty: Cardiac Cath Lab ~ Discipline: RN ~ Start Date: 02/02/2026~ Duration: 13 weeks ~40 hours... 

Blue And Gold Services, LLC.

Taxi Cab Driver Job at Blue And Gold Services, LLC.

Taxi Cab Driver Location Phoenix, AZ : BE YOUR OWN BOSS! YOU NEED MONEY$ I need some Taxi Cab Drivers now! The solution -- You make...  ...Discharged Veteran One or more years driving a Taxi, Uber, or Lyft Hard charger ready to run your own business Be Your Own Boss... 

Cannonball Recruiting LLC

Pipe Welder Job at Cannonball Recruiting LLC

 ...Pipe Welder Pay: 25-35/hr. + 10% shift differential for 2nd shift Shifts: ~1st: 7am to 3:30pm (Mon-Fri)~2nd: 2:30pm to 11pm (Mon-Fri) Requirements: ~ HS Diploma or GED ~2+ years of welding work experience ~ Knowledge and experience in primarily Spray...