IT Support Specialist Job at Venex Systems Inc., Remote

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  • Venex Systems Inc.
  • Remote

Job Description

Salary: $72,800 - 93,600 per year Requirements:

  • A solid understanding of computer management principles and IT support methodologies.
  • Proficiency in troubleshooting various software applications and operating systems.
  • Experience with virtual servers (ProxMox) as well as LAN (Local Area Network) configurations and management.
  • Proficient in English; Spanish is preferred and appreciated.
Responsibilities:
  • I will provide technical support for hardware and software issues across different operating systems, including Windows and ProxMox virtual servers.
  • My role involves managing computer networking tasks, such as setting up VPNs and configuring firewalls to ensure secure connectivity.
  • Troubleshooting software issues and assisting users with applications like Microsoft Office is part of my responsibilities.
  • I will offer desktop support by addressing user inquiries over the phone.
  • I will maintain and optimize IT infrastructure components to ensure all systems are current and functioning properly.
  • Delivering exceptional customer service is a priority for me.
  • I will conduct regular maintenance checks on computer hardware to prevent downtime and enhance performance.
  • Documenting all support activities meticulously to keep accurate records of the issues resolved is essential.
Technologies:
  • Hardware
  • Support
  • LAN
  • Network
  • Windows
  • Backbone
  • Firewall
  • VPN

More:

We are passionate about empowering our employees to thrive both personally and professionally. Our dedication to your growth is evident in the supportive environment we nurture. We prioritize your well-being and provide numerous benefits, including opportunities for professional development and training, a collaborative work atmosphere that fosters innovation, resources for physical and mental wellness, and a culture that celebrates diversity and inclusion.

As a member of our dynamic team, I will be instrumental in shaping the future of technology within our organization. We are committed to enhancing lives through innovative solutions while cultivating a culture that values every employee's contributions. Join us on this exciting journey!

Job Types: Full-time, Part-time, Contract
Pay: $35.00 - $45.00 per hour
Expected hours: 35 per week
Benefits: Flexible schedule, Paid time off
Work Location: Remote

last updated 43 week of 2025

Job Tags

Hourly pay, Full time, Contract work, Part time, Work at office, Local area, Remote work, Flexible hours,

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