Job Description

Req ID: 339640

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Scrum Master hybrid (GDL) to join our team in gdl, Jalisco (MX-JAL), Mexico (MX).

Scrum Master 

On-site position (GDL office)

Advanced English required

About the Role

We are seeking an experienced Scrum Master to lead agile teams in delivering high-quality software solutions. You will facilitate agile ceremonies, remove impediments, and foster a culture of continuous improvement.

Key Responsibilities

• Guide, coach, and train teams in Scrum methodologies and Agile principles.
• Assist teams in driving continuous process improvement.
• Coordinate within and outside of the team to facilitate backlog completion.
• Support the team in identifying and adding appropriate stories to the backlog.
• Proactively identify impediments and resolve them through peer networks (Scrum of Scrums) or formal escalation channels.
• Manage and oversee multiple simultaneous fast-paced projects involving distributed teams.
• Coordinate release plans, communication strategies, and risk and issue management plans (in collaboration with Product Owners).
• Assist Product Owners in managing team scope and facilitating scope changes.
• Facilitate Agile Scrum ceremonies including:
• Ensure timely and complete documentation, tracking, and reporting of key metrics using Scrum and Agile practices, including:

• User stories
• Project progress
• Resource utilization
• Change requests
• Issues and risks
• Risk mitigation plans
• Test scripts and results
• Support delivery teams in meeting project timelines and quality standards.

Required Qualifications

• Bachelor’s degree in business, IT, or related field.
• 3+ years of experience as a Scrum Master.
• Strong understanding of Agile and Scrum frameworks.
• Excellent facilitation and communication skills.

Preferred Qualifications

• Certified Scrum Master (CSM or equivalent).
• Experience with Jira, Confluence, or similar tools.
• Exposure to scaled agile frameworks (SAFe, LeSS).
• Background in software development or QA.

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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